digital

privacy policy

Welcome to Flux.
At Flux, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase on our website.


1. Information We Collect

We collect the following types of information:

a. Personal Information

When you place an order or create an account, we may collect:

Full name

  • Email address

  • Phone number

  • Shipping & billing address

  • Payment details (processed securely through third-party payment gateways)

b. Non-Personal Information

Automatically collected information includes:

  • IP address

  • Browser type and device information

  • Pages you visit

  • Time spent on our site

  • Cookies and tracking data

c. Order & Support Information

  • Product preferences

  • Order history

  • Communication records with customer support


2. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Send order confirmations & shipping updates

  • Improve website performance and user experience

  • Personalize your shopping experience

  • Provide customer support

  • Send promotional emails or offers (only with your consent)

  • Prevent fraud and ensure website security


3. How We Protect Your Information

We use industry-standard security measures, including

  • SSL/TLS encryption

  • Secure payment gateways

  • Strict access controls

  • Regular security audits

Your payment information is never stored on our servers and is processed only by trusted third-party providers.


4. Cookies & Tracking Technologies

Flux uses cookies to:

  • Remember your preferences

  • Improve website performance

  • Offer personalized product recommendations

  • Track analytics and usage data

You can disable cookies through your browser settings, but some features may not function properly.


5. Sharing Your Information

We do not sell or rent your personal data.

We only share information with:

  • Trusted service providers (payment processors, shipping partners, analytics tools)

  • Legal authorities, if required by law

All third-party partners are required to protect your data and use it only for the intended purpose.


6. Your Rights

You have the right to:

  • Access your personal information

  • Correct inaccurate data

  • Request data deletion

  • Opt-out of promotional emails

  • Request a copy of your data

To exercise these rights, contact us at xyz@gmail.com. 


7. Children’s Privacy

Flux does not knowingly collect data from individuals under the age of 13.
If you believe a minor has provided us with information, contact us immediately to remove it.


8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated date.


9. Contact Us

If you have any questions about our Privacy Policy, reach out to us:

Flux – Customer Support
Email: xyz@gmail.com 
Phone: 1234567890


 
 
 
 
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